learning and development Archives | POST A RESUME HR Consultancy https://www.postaresume.co.in/blog/tag/learning-and-development Middle and Senior Management Recruitment Consultant for Job Placements across India and Africa since 2007 Mon, 19 May 2025 14:13:28 +0000 en-US hourly 1 https://wordpress.org/?v=6.9 https://www.postaresume.co.in/blog/wp-content/uploads/2022/01/logo-150x100.jpg learning and development Archives | POST A RESUME HR Consultancy https://www.postaresume.co.in/blog/tag/learning-and-development 32 32 Happy 3rd Work Anniversary, Sangeeta Verma! Cheers to your amazing milestone! https://www.postaresume.co.in/blog/employees-welfare/celebrations/happy-3rd-work-anniversary-sangeeta-verma-cheers-to-your-amazing-milestone https://www.postaresume.co.in/blog/employees-welfare/celebrations/happy-3rd-work-anniversary-sangeeta-verma-cheers-to-your-amazing-milestone#respond Mon, 19 May 2025 01:20:09 +0000 https://www.postaresume.co.in/blog/?p=4884 Happy 3rd Work Anniversary, Sangeeta Verma! 🎉 Congratulations on completing three successful years at Post A Resume!Your dedication, perseverance, and contributions have been truly inspiring. Wishing you many more years of success, growth, and accomplishments ahead.Here’s to continuing the journey with the…Read More »

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Happy 3rd Work Anniversary, Sangeeta Verma! Cheers to your amazing milestone!

Happy 3rd Work Anniversary, Sangeeta Verma! 🎉

Congratulations on completing three successful years at Post A Resume!
Your dedication, perseverance, and contributions have been truly inspiring.

Wishing you many more years of success, growth, and accomplishments ahead.
Here’s to continuing the journey with the same passion and excellence!

Cheers to your amazing milestone! 🥂

Check out and drop your wishes in the comments below:

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#WorkAnniversary #TeamSuccess #EmployeeAppreciation #CareerMilestone #PostAResume

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Expert Talk Ep. 134 with Ritika Mody on How to find your inner Artist?

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Congratulations to Varsha Parmar for 2nd Work Anniversary!

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Wishing you and your loved ones a vibrant and joyous Holi!

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Wish You Happy Birthday Sangeeta Verma

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Expert Talk Ep. 111 with Sam Bali on Career Growth and Job Search Strategies

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How to crack any interview successfully? Some of the best interview tips to help you prepare and perform well.

𝐖𝐡𝐚𝐭 𝐢𝐬 𝐲𝐨𝐮𝐫 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲 𝐇𝐚𝐜𝐤?

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Ten Ways To Use LinkedIn In Your Job Search and how to find saved jobs on LinkedIn.

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Expert Talk Ep. 140 with Bhautik Kumar on Culture: A Catalyst to Company Growth https://www.postaresume.co.in/blog/expert-talk-live-sessions/expert-talk-ep-140-with-bhautik-kumar-on-culture-a-catalyst-to-company-growth https://www.postaresume.co.in/blog/expert-talk-live-sessions/expert-talk-ep-140-with-bhautik-kumar-on-culture-a-catalyst-to-company-growth#comments Wed, 23 Oct 2024 11:21:57 +0000 https://postaresume.co.in/blog/?p=4633 How can a strong company culture drive exponential growth? Ready to master communication skills and boost your team’s performance? Is your company culture holding you back or pushing you forward? Struggling with time management in sales? I’m excited to invite you to…Read More »

The post Expert Talk Ep. 140 with Bhautik Kumar on Culture: A Catalyst to Company Growth appeared first on POST A RESUME HR Consultancy.

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Expert Talk Ep. 140 with Bhautik Kumar on Culture: A Catalyst to Company Growth
How can a strong company culture drive exponential growth?
Ready to master communication skills and boost your team’s performance?
Is your company culture holding you back or pushing you forward?
Struggling with time management in sales?

I’m excited to invite you to an engaging Live Session on Culture: A Catalyst to Company Growth.

We’re featuring Bhautik Kumar, a Communication Coach who’s been making waves by helping IT professionals, founders, and CEOs sharpen their communication skills.

Date & Time: Friday, 25th October at 8 PM IST

Join us on LinkedIn – https://www.linkedin.com/events/7254409756776259584

This is a golden opportunity to get insights tailored to your specific needs.

Join us on YouTube – https://youtube.com/live/9-EYrH2s3Mw

Whether you’re an IT professional, a CEO, or just someone who’s interested in improving communication, this session is going to provide tons of value.

#VipulTheWonderful #ExpertTalks #CompanyCulture #CommunicationSkills #GrowthHacks #LeadershipDevelopment

————————————————————————————————-
Like and comment on this post with your remark and inputs. Share it with your Friends and Family and follow me @Vipul M. Mali ↗ for #jobsearch, #careerguidance and #talentacquisition related content.
————————————————————————————————-

Join Our WhatsApp Group

Join Our Telegram Channel

Know More About Our Resume Writing Services.

Top Resume Writing Tips for Maximum Impact > Free Sample Resumes

Importance of Cover Letter >>> Sample Cover Letters

Read More Update…

Expert Talk Ep. 139 with Jamela Siddiqui on Positivity is contagious. Pass it!

Wishing you a joyful and prosperous Vijayadasami! Happy Dussehra!

Wishing a fantastic birthday to Megha Lakhlani!

Expert Talk Ep. 138 with Himanshi Awaal on How can managers handle difficult situations in a better way.

Happy Gandhi Jayanti! Ten key learnings from Mahatma Gandhi’s life.

Expert Talk Ep. 137 with Jaideep Parashar on How to Earn From Twitter?

Happy Birthday, Netal Parmar! Keep Smiling and Stay Blessed!

Expert Talk Ep. 136 with Ankur Nigam on Career in Comedy

Expert Talk Ep. 135 with Dr. Shekhar Pawar on Serving Businesses and Public Cybersecurity and Safety

Ganpati Bappa Morya! Michhami Dukkadam! Wishing you a day filled with love & Joy!

Expert Talk Ep. 134 with Ritika Mody on How to find your inner Artist?

Happy Teacher’s Day….Thank you for guiding, mentoring, and always believing in us.

Expert Talk Ep. 133 with Premsai Samantaray on Managing Emotions in Life

Expert Talk Ep. 132 with Nikhil Gupta on Investments in Startup Ecosystem

Creating a Workplace Environment for Gen-Z Employees: Insights from Dr. Rini Bahal

Expert Talk Ep. 130 with Pooja Marwah on Art of Storytelling and Crafting High Authority Content.

Expert Talk Ep. 129 with Sonam Bhagat on Entrepreneurship in the Media Industry

Hiring Dot Net Developer, Copywriter, Accountant, Bio-Medical Engineer and many more. Check and Apply Now.

Expert Talk Ep. 127 with Mehul Mehta on How Purpose Driven Organizations Create A Competitive Edge And Sustainable Value?

Expert Talk Ep. 126 with Devdatt Trivedi on Navigating Your Career Journey: Top Choices for Fulfillment, Well-Being, and Success in the 21st Century

Expert Talk Ep. 125 with Ravi Takle on Career in Insurance: Tough or Easy?

Expert Talk Ep. 124 with Dr Vivek Kumar Pathak on Understanding Hearing Loss: Causes, Symptoms, and Treatment Options

Expert Talk Ep. 123 with Rinkoo Rajpal on Global Talent Acquisition: Challenges and Opportunities in a Borderless Economy

Congratulations to Varsha Parmar for 2nd Work Anniversary!

Expert Talk Ep. 122 with Jaideep Parashar on Artificial Intelligence and Its Implementation in Various Businesses

Expert Talk Ep. 121 with Prashant Ghadge on How to get started with finding clients in BULK

Wishing you a fantastic day filled with joy and celebration! Happy Birthday Vipul M. Mali

Expert Talk Ep. 120 with Ishleen Kaur on Best Social Media Practices for Coaches, Consultants, and Freelancers.

Expert Talk Ep. 119 with Deepty Tiwari on Managing difficult conversations.

Expert Talk Ep. 118 with Raja Chidambaram on Dealing with Mid-Career Crisis

Happy International Human Resources Day!

Congratulations Sangeeta Verma on your 2nd work anniversary with POST A RESUME Family!

Hiring News and Expert Talk Audio Event Ep. 17

What invaluable lessons have you gleaned from the divine teachings and tales of Hanumanji?

Expert Talk Ep.117 with Labdhi Kamdar on Rewire Your Brain for Success: Power of Positive Growth Mindset.

Happy Ram Navami. May the divine blessings of Lord Rama fill your life with joy and success.

The Definitive Guide to Performance Appraisal: Maximizing Employee Potential

Expert Talk Ep. 116 with Khyati Kapur on The Launchpad: Kickstarting A High Schooler’s Guide To Career

Expert Talk Ep. 115 with Sagar Chandni on Creating a Safe and Profitable Workplace Atmosphere

Expert Talk Ep. 114 with Dr. Amit Mehta on What is after 12th (HSC)?

Wishing you and your loved ones a vibrant and joyous Holi!

Expert Talk Ep. 113 with Sahil Kumar Nagpal on Mind Management – The Indian Way

Expert Talk Ep. 112 with Rishi Seth on Eye to eye with AI

Wish You Happy Birthday Sangeeta Verma

Landscape of talent acquisition 2024 organised by ERA -Executive Recruiters Association at Adani Institute of Digital Technology Management on 15th March 2024.

Expert Talk Ep. 111 with Sam Bali on Career Growth and Job Search Strategies

Happy Recruiters Day is celebrated on 9th March by Executive Recruiters’ Association.

Wish You Happy Birthday Varsha Parmar!

Expert Talk Ep 109 with Rashida Ansari on From Chaos to Calm – Unlock Your Potential

Audio Event Ep. 16 | Expert Talk with Pradnya Patil on How to Drive Employee Engagement in Remote IT Teams?

Discover the timeless wisdom of Mahadev this Maha Shivratri. Happy Maha Shivaratri to all. Har Har Mahadev.

Expert Talk Ep. 106 with MP Sriram on Preventing and Resolving Conflicts in Organizations.

Audio Event Ep. 14 | Expert Talk with Prashant Singh on How to conduct effective meetings at work

How to crack any interview successfully? Some of the best interview tips to help you prepare and perform well.

𝐖𝐡𝐚𝐭 𝐢𝐬 𝐲𝐨𝐮𝐫 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲 𝐇𝐚𝐜𝐤?

What trends will shape the marketing tech landscape in 2024?

Expert Talk with Shreya Mehta on Career Ready: Mastering the Art of Interview Preparation

Wish you a Happy Sunday. So what is your plan of the day?

Expert Talk Ep. 105 with Rinkoo Rajpal on Candidate Experience: Crafting a Positive Journey from Application to Onboarding.

What else is required to be a Successful Entrepreneur?

Keep Milking Your 9 to 5 Income. What else comes in your mind?

One Step at a time and You will get there.

May each day of 2024 bring you joy, success, and moments to cherish. Happy New Year!

Ep 104 | Expert Talk with Coach Anjana Tripathy on Brand Battles: Managing Anxiety in Personal Branding

Ep 103 | Expert Talk with Rohan Lele on Sustaining and Growing in this VUCA World

Unveiling the Secrets to Success: Join Suma Narasa Prakash’s Live Session on Decoding the Right Mindset and Lifestyle!

Unveiling the Unseen: Mind Matters – A Candid Conversation on Mental Health

Unlocking Emotional Intelligence: Expert Talk Episode 100 with Prachee Mahambare

Unlocking Success: A Deep Dive into Knowledge Enhancement for Effective Branding

Remember when we were kids, dreaming of endless adventures? Let’s bring that spirit back.

🚀 Unleash Your Engineering Potential with Dr. Hemang Shah!

🌟🧘‍♂️ Feeling Stressed? You’re not alone! In today’s fast-paced world, stress is a common companion.

Time to celebrate because POST A RESUME is marking its Sweet 16!

🎙 Dive into the Future of Tech Jobs with Deepak Chawla!

🎙 Join the Expert Talk Audio Event with Udit Goenka on SaaS, Sales, and Growth!

Remember when our daily routine included not knowing how to unmute on Zoom calls?

The world of empaths! 🤗 Did you know there are not one, not two, but THREE types of empathic superheroes?

Did you know that Monday gets a bad rap as the least favorite day of the week for many?

Regret is like a bad outfit – it just doesn’t suit us! 😅

Unlock Your Career Potential! Career Growth for Working Professionals through Profile Building and Mindful Upskilling

Crafting a Gen-Z Friendly Workplace – Expert Talk Episode 91 🚀

Is Cloud Kitchen really a good Business? | Expert Talk with Shailesh Soni | Episode #89

Ready for a transformation? Unlock the secrets of Image Management with us this Saturday!

Cracking the Code: A Case Study of a Successful Interview

Financial Planning through Loans: Unlocking Opportunities for a Secure Future

Is your resume is your ticket to getting noticed by potential employers?

Infosys Appoints Shaji Mathew as Group Head of Human Resources

Are you prepared for the changes coming in performance appraisal in 2023?

Is your resume is your ticket to getting noticed by potential employers?

Financial Planning through Loans: Unlocking Opportunities for a Secure Future

Tips for using LinkedIn for your job search.

DO THESE 7 THINGS ON LINKEDIN AND GET HIRED IN 3 MONTHS, SAYS LINKEDIN

Are you using LinkedIn to its fullest to get a job? Are You using LinkedIn Job Alert?

Ten Ways To Use LinkedIn In Your Job Search and how to find saved jobs on LinkedIn.

————————————————————————————————-

Join Our WhatsApp Group

Join Our Telegram Channel

————————————————————————————————-
Like and comment on this post with your remark and inputs. Share it with your Friends and Family and follow me @Vipul M. Mali ↗ for #jobsearch, #careerguidance and #talentacquisition related content.
————————————————————————————————-

Know More About Our Resume Writing Services.

Top Resume Writing Tips for Maximum Impact > Free Sample Resumes

Importance of Cover Letter >>> Sample Cover Letters

Join Our WhatsApp Group

Join Our Telegram Channel

 

 

The post Expert Talk Ep. 140 with Bhautik Kumar on Culture: A Catalyst to Company Growth appeared first on POST A RESUME HR Consultancy.

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Creating a Workplace Environment for Gen-Z Employees: Insights from Dr. Rini Bahal https://www.postaresume.co.in/blog/hr-trends/creating-a-workplace-environment-for-gen-z-employees-insights-from-dr-rini-bahal https://www.postaresume.co.in/blog/hr-trends/creating-a-workplace-environment-for-gen-z-employees-insights-from-dr-rini-bahal#comments Sun, 18 Aug 2024 20:12:06 +0000 https://postaresume.co.in/blog/?p=4538 In this discussion, Dr. Rini Bahal shares her expertise on how organizations can foster an appealing workplace environment for the Gen-Z workforce. This generation, known for their adaptability to technology and desire for meaningful work, has distinct preferences that influence their employment…Read More »

The post Creating a Workplace Environment for Gen-Z Employees: Insights from Dr. Rini Bahal appeared first on POST A RESUME HR Consultancy.

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Dr. Rini Bahal, an authority in workplace dynamics, shares her insights on building a workplace that Gen-Z professionals will thrive in.

In this discussion, Dr. Rini Bahal shares her expertise on how organizations can foster an appealing workplace environment for the Gen-Z workforce. This generation, known for their adaptability to technology and desire for meaningful work, has distinct preferences that influence their employment decisions. In this blog post, we will explore three key insights from Dr. Bahal’s expert talk, each outlining how companies can better engage and support their Gen-Z employees.

Flexibility and Task Orientation

One of the most significant aspects of attracting Gen-Z employees is the emphasis on flexibility. Unlike previous generations that focused more on time-bound work, Gen-Z individuals thrive in environments that prioritize task orientation over strict schedules. Dr. Bahal emphasizes that providing flexible working conditions—such as remote work options and flexible hours—can significantly boost productivity and job satisfaction among Gen-Z employees. By allowing them to manage their time effectively and focus on completing tasks, organizations can create a more appealing workplace that aligns with Gen-Z’s work-life balance preferences.

Leveraging Technology and Gamification

Dr. Bahal highlights the importance of technology in engaging Gen-Z employees, who have grown up in a digital landscape. Organizations are encouraged to utilize social media platforms and digital tools to foster connectivity among employees, regardless of physical locations. Additionally, implementing gamification in learning and development programs resonates well with this generation. Gamification involves incorporating game-like elements in non-game contexts to enhance motivation and engagement in learning. By using these innovative approaches, companies can significantly improve their ability to train and retain Gen-Z talent.

Cultivating a Sense of Purpose

Another vital insight from Dr. Bahal’s talk is that Gen-Z employees seek meaningful work that aligns with their values. Organizations are encouraged to establish clear mission and vision statements that resonate with social causes or philanthropic efforts. Engaging Gen-Z employees in decision-making processes and fostering a sense of purpose in their roles can lead to higher levels of commitment and loyalty. This generation is more likely to thrive in environments where they feel they are making a difference and contributing to something larger than themselves.

In conclusion, organizations must adapt to the unique needs and preferences of Gen-Z employees to succeed in the modern workforce. Emphasizing flexibility, leveraging technology for engagement, and cultivating a purposeful work environment can significantly enhance employee satisfaction and retention. As businesses evolve, embracing these strategies will not only attract Gen-Z talent but also secure their ongoing commitment to the organization.

Encouraging companies to innovate in these areas will foster a new generation of employees who are motivated, engaged, and ready to contribute to a dynamic workplace.

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Like and comment on this post with your remark and inputs. Share it with your Friends and Family and follow me @Vipul M. Mali ↗ for #jobsearch, #careerguidance and #talentacquisition related content.
————————————————————————————————-

Join Our WhatsApp Group

Join Our Telegram Channel

Know More About Our Resume Writing Services.

Top Resume Writing Tips for Maximum Impact > Free Sample Resumes

Importance of Cover Letter >>> Sample Cover Letters

Read More Update…

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HR’s role in building the future skills needed for tomorrow’s workforce https://www.postaresume.co.in/blog/hr-news-and-updates/hrs-role-in-building-the-future-skills-needed-for-tomorrows-workforce Fri, 19 Feb 2021 10:46:12 +0000 https://www.hrmonline.com.au/?p=11258 Much has been written about the gaping holes in the skill sets of workforces as we prepare for the future of work. The good news is that experts believe it’s not as bad as we might think. Common across most of the…Read More »

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Much has been written about the gaping holes in the skill sets of workforces as we prepare for the future of work. The good news is that experts believe it’s not as bad as we might think.

Common across most of the research around the future of work, and the skills required to carry out that work, is a lack of confidence that employees will be able to acquire those skills easily and quickly.

Therefore, the problem of a skills gap, as we are launched by the pandemic into the ‘future of work’ sooner than we anticipated, is a real one, says Aaron McEwan FAHRI, Gartner’s VP of research and advisory. However, he is quick to point out that the problem is often overstated.

“I would look at the general response employees had to the shift to remote working during the pandemic as a pretty good indicator that we’ve probably misjudged our employees,” says McEwan.
“They have proven to be highly capable of upgrading their skills in response to a massive and urgent need for them to do so.”

The majority of organisations, says McEwan, are at least part way into a process of digital transformation. One concern businesses have is that employees won’t have the digital dexterity to keep up with such a transformation. Once again, this concern is justified but probably not as desperate as many might think.

“Digital dexterity is the ability to use and manipulate emerging and existing technology to drive business impact,” he says. “Here again, I think we do our employees a disservice.

 

One of the reasons employees aren’t keeping pace with the technological requirements of the organisation is that most organisations are still investing in unintuitive technology.
“If you look at the average person in Australia – a nation famously populated by early adopters of emerging consumer technology – in their private lives most individuals are using cutting-edge technology. But when we come to work, we’re faced with unintuitive, clunky systems. Then, organisations wonder why employees struggle to adapt to it,” says McEwan.
KPMG’s 2020 HR New Reality Pulse Survey backed up the argument that digital dexterity is a big-ticket item in terms of future workforce skills. After interviewing 1,300 HR executives, it found more than three in ten employees will need to be reskilled to fulfil growing demand for digital capabilities.

Outside of technology, what are the skills experts believe will fuel success in the future of work? Interestingly, many future skills requirements will be far more human, they say.

From head to heart

Dr Jim Stanford, economist and director of the Centre for Future Work at The Australia Institute says, it’s important to recognise that despite all of the hype around robots and artificial intelligence (AI), our jobs haven’t actually changed much since such technology was first introduced.
“In fact, if anything, our jobs have probably become a little bit grittier and harder to perform,” says Stanford.

“Of course, we’ve all learned how to do Zoom calls and some of the other mechanics of working from home. But even then, it hasn’t fundamentally changed the nature of work. The people who can work from home are people who were already doing most of their work on computers,” he says.
In his organisation’s research, it has been revealed that employers aren’t necessarily interested in particular skills as much as they are looking for the capacities of their workers as human beings.

 

A large number of employers, says Stanford, are more interested in skills such as leadership, communication, teamwork and collaboration.

Of course, HR professionals know these skills can’t just be taught, but must also be enabled by the culture of the organisation. Hence, of vital importance to the organisation is HR’s guiding hand in shaping that culture.

“HR is the steward of that culture, helping facilitate its development. HR must work alongside senior leadership to put into practice initiatives that help drive the way of working that the organisation wants,” says Susie Quirk, head of HR advisory at KPMG.

Even when discussing human traits and organisational culture, the influence of technology is never far away.

Pip Dexter, national lead partner for Human Capital at Deloitte, says technology allows us to play to our strength as humans.

“We’ve seen, particularly in this global pandemic, that you need skills around empathy and problem-solving,” says Dexter. “When you think about the complexity of the world, we’re never going to be short of problems, so there’s always going to be demand for those human skills.”
A 2019 Deloitte report describes a shift in future skills from head to heart. In other words, rather than the cognitive skills of the head, or the manual skills of the hands – both of which are increasingly easy to automate – the jobs that use our hearts will be in greatest demand. These skills include creativity, customer service, care for others and collaboration. The COVID-19 pandemic has only further propelled the importance of cultivating these ‘heart skills’.

“I would look at the general response employees had to the shift to remote working during the pandemic as a pretty good indicator that we’ve probably misjudged our employees,” Aaron McEwan FAHRI, VP of research and advisory, Gartner.

Prepare for the future

The problem with attempting to predict the necessary future skills, says Stanford, is that you are doomed to fail.
“We can’t know the exact mix of attributes employers are going to look for [in the future]. Some of the knee-jerk advice that students have been given, like focusing on STEM, hard tech skills and computer programming, hasn’t necessarily resulted in better employment opportunities.”
What does this mean for HR professionals looking to help create the workforce of the future? It means they need the ability to see, in real time, exactly what’s going on within and around the organisation and its market, in terms of talent.

A research paper from Gartner describes a dynamic skills approach.
“Picture a hockey rink,” the report reads. “HR thinks it needs to skate ahead of the hockey puck to where the puck will be. But it does not actually know where the hockey puck will go. HR could end up at the other end of the rink before it realises it’s nowhere near the puck. Instead, HR should skate with the puck, sensitive and aware of its movement, ready to respond to changes and course-correct when it starts to get away.”

This approach works because it allows HR practitioners to sense shifting skills in real time, meaning they can develop workforce skills at the time of need. It also helps employees to identify their own upskilling opportunities for the good of the organisation as they recognise a real and relevant need.

Quirk says it can be difficult for HR professionals to achieve real-time insight because some have skills gaps themselves.

Before becoming dynamic decision-makers and insight providers for their organisations, they themselves must reskill.

“HR professionals have been skilled in certain competencies and capabilities to deliver on a particular type of operating model, which is HR as a business partner. But that model is changing with more digital automation,” she says. “HR must adapt its operating model to put digital capability at its core.”

For HR to deliver its primary value to the business, it must be able to offer insight into what’s happening in the workforce in real time.

One of the key skill requirements we’ll see in the HR function, says Quirk, is a deep understanding of data and analytics. For some HR professionals, this is an entirely new skill set and one that needs to be quickly mastered as the people department develops more influence than ever before.

Learning on the job

We’re moving beyond IQ and EQ (emotional intelligence), says Dexter, today, the focus is on ‘AQ’ – a person’s adaptability.

“Personal adaptability is going to be one of the critical strengths we will look for in workforces,” says Dexter. “To build such traits, one of the critical things we have to do is make people feel safe to learn.

“This might begin with leaders sharing their own vulnerabilities or sharing stories of times when they didn’t know how to do something, then learned how to do it.

“It also means rewarding the right behaviour. It’s important for businesses to recognise when people are trying to learn new things and reward that effort, rather than criticising if they don’t perform.”

 

With new technologies, Dexter recommends rather than sending people to training sessions, wait until the technology is absolutely relevant to their job. This creates an immediate reason for them to use the technology. After all, that’s how people learned how to use Microsoft Teams and Zoom when we first had to work from home.

“At a recent virtual off-site, the only way to participate was to use a particular digital whiteboarding tool,” she says. “We spent the first few minutes learning how to use it – one of our people simply gave a quick tutorial, then we used it all day long. That was a very successful way of building learning into the flow of work.”

HR needs to closely manage learning in the flow of work, rather than sending people to training courses en masse, where they often lack a deep motivation to learn. We also need to give knowledge workers the time and space to be human, to allow the creative process the room it requires. And this must all be done in real time, without trying to look too far into the future or the past. Much of this will be aided by technology.

“The fundamental value that technology adds is to be able to centrally manage role-based positions,” says Quirk. “That is critical to managing your workforce in real time.

“As long as you have the integrity of data, HR will have meaningful, competent, real-time and insightful conversations with their clients and business partners. Most importantly, there will be a level of confidence and boldness about strategic workforce planning. That boldness will be the differentiator between those who succeed and those who do not.”

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